Shipping & Delivery Policy

Last Updated: December 15, 2025

🚚 Delivery Options

We offer flexible delivery options to meet your needs

⚡ Same-Day Delivery

  • ✓ Order by 2:00 PM
  • ✓ Delivery: 4:00 PM - 8:00 PM
  • ✓ Extra fee: $10
  • ✓ Available Monday - Saturday

📦 Standard Delivery

  • ✓ 1-2 business days
  • ✓ Cost: $8 (FREE over $50)
  • ✓ Choose delivery date
  • ✓ 7 days a week

🗺️ Delivery Areas

Dhaka City (Main Areas)

Free delivery on orders over $50

Gulshan, Banani, Dhanmondi, Uttara, Mirpur, Mohammadpur, Bashundhara, Badda, Rampura, Tejgaon, Motijheel, and all major areas

Extended Areas

Additional $5 delivery fee

Gazipur, Narayanganj, Savar, Tongi, Keraniganj (2-3 business days)

⏰ Delivery Time Slots

🌅 Morning Slot

9:00 AM - 12:00 PM

🌆 Evening Slot

4:00 PM - 8:00 PM

📝 Special Instructions

  • 1

    Surprise Deliveries

    We'll keep your gift a secret! Add a note at checkout for special delivery instructions.

  • 2

    Office Deliveries

    Provide floor/desk number and recipient's phone for smooth delivery to corporate offices.

  • 3

    Gift Messages

    Include a personalized card message (up to 200 characters) free with every order.

📦 Packaging

All our arrangements come in premium gift boxes with:

  • Elegant presentation box with ribbon
  • Water source to keep flowers fresh
  • Care instructions card
  • Personalized gift card (if requested)
  • Eco-friendly, recyclable materials

🔔 Delivery Tracking

Stay updated on your delivery:

  • 📧 Order confirmation email
  • 📱 SMS updates on delivery status
  • 🚚 Real-time tracking link
  • ✅ Delivery confirmation with photo

❗ Important Notes

  • Recipient must be available to receive delivery
  • Valid phone number required for all orders
  • We attempt delivery twice; additional fee for third attempt
  • Delivery times may vary during peak seasons (Valentine's, Mother's Day)
  • Weather conditions may affect delivery schedules

📞 Delivery Questions?

Contact our delivery team for assistance:

Phone: +880 1234-56789

WhatsApp: +880 1234-56789

Email: delivery@boxedblooms.com