Terms of Service

Last Updated: December 15, 2025

📜 Agreement to Terms

By accessing and using Boxed Blooms website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

🛒 Orders & Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

  • Prices are in USD and subject to change without notice
  • Payment must be completed before order processing
  • We accept credit/debit cards and mobile banking
  • All transactions are secure and encrypted

🌸 Product Information

  • We strive for accuracy in product descriptions and images
  • Actual colors may vary slightly due to screen settings
  • Flower substitutions may occur based on seasonal availability
  • We will contact you for approval of major substitutions
  • All arrangements maintain the same value and aesthetic

🚚 Delivery Terms

Delivery dates are estimates and not guaranteed. We are not liable for delays caused by weather, traffic, or circumstances beyond our control.

  • Recipient must be available to receive delivery
  • Signature may be required for high-value orders
  • We attempt delivery twice; storage fees apply thereafter
  • Incorrect addresses may result in redelivery charges

🔄 Cancellations & Changes

✅ Before Processing

Full refund available if cancelled before order processing begins

⚠️ After Processing

No refund if flowers have been prepared or delivered

🖼️ Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Boxed Blooms and protected by copyright laws.

  • You may not reproduce or distribute our content without permission
  • Product images are for display purposes only
  • Our brand name and logo are registered trademarks

👤 User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the website for lawful purposes only
  • Not attempt to hack or disrupt our services
  • Respect intellectual property rights

⚖️ Limitation of Liability

Boxed Blooms is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Damages exceeding the order value
  • Issues arising from recipient's actions or absence

🌍 Governing Law

These Terms of Service are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Dhaka, Bangladesh.

📝 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of modified terms.

📞 Contact for Legal Matters

For questions about these Terms of Service:

Email: legal@boxedblooms.com

Phone: +880 1234-56789

Address: Boxed Blooms, 123 Market Street, Suite 200, Dhaka 1200, Bangladesh